Returns & Refunds

Returns & Refunds

Our books and printed materials are created with care, intention, and your reading enjoyment in mind. We want your experience with Heaven’s Postal Express to be uplifting, peaceful, and meaningful — never stressful.

Printed Items
Because our printed items are produced in small batches, all sales are generally final. However, if your order arrives damaged or defective, please contact us within 7 days of delivery, and we will gladly make it right.

Digital Products
Due to the nature of digital content, digital purchases are non-refundable once delivered.

Unforeseen Circumstances
If you experience an unexpected issue or have a concern that isn’t covered above, please reach out to us. While we can’t guarantee refunds in every situation, we are always happy to listen and do our best to help.

Our hope is that every offering from Heaven’s Postal Express brings warmth, encouragement, and quiet joy to your life.

📧 thepostkeeper@heavenspostalexpress.com

We want every order to arrive safely and with care.